Keep Your Routes Moving. Keep Your Fleet Ready.
Running an Amazon DSP requires constant coordination between drivers, routes, vehicles, safety, and daily operations. Managing all of this internally can put significant pressure on your dispatch and management teams. NexEdge Solutions provides dedicated Dispatch & Fleet Management support to help you maintain operational visibility, improve route performance, and keep your fleet ready for the road.
Operational support that stays close to the day.
With hands-on experience with Cortex, Netradyne, Slack, Chime, VEDR, and Amazon DSP systems, our experienced team works as an extension of your operation to monitor daily activities, identify issues, and support timely resolution.
See Every Route.
Proactive route monitoring, driver tracking, delayed-route identification, rescue coordination, break monitoring, Netradyne violation review, dispute support, and route completion tracking.
Keep Vehicles Road-Ready.
Pre- and post-DVIC monitoring, vehicle inspection tracking, maintenance service orders, vehicle availability monitoring, VEDR escalations, and camera scorecards.
Extend Your Team.
12/7 operational coverage, hourly updates, end-of-day reporting, escalation management, and support scaled for Peak, Prime Week, and route expansion.
What's In It for You?
Let our experienced team manage day-to-day operational pressure while your management stays focused on profitability and growth.
Reduce Management Pressure
Let our experienced dispatch team handle the day-to-day monitoring and coordination while your management team focuses on drivers, performance, and business growth.
Know What's Happening on Every Route
Get better visibility into route progress, driver performance, delays, rescues, and operational issues throughout the delivery day.
Improve Route Completion
Proactive monitoring helps identify drivers and routes that are falling behind so corrective action can be taken before delays become larger operational issues.
Reduce Operational Disruptions
Quickly identify driver, vehicle, safety, and maintenance issues that could impact route execution.
Keep Your Fleet Road-Ready
Monitor vehicle inspections, maintenance requirements, DVICs, and other fleet-related activities to help minimize vehicle downtime.
Improve Driver & Vehicle Performance
Monitor operational and safety metrics to identify performance concerns and provide management with actionable visibility.
Extend Your Dispatch Coverage
Get experienced operational support across your delivery week without having to build and manage a larger internal dispatch team.
Be Better Prepared for Peak
Scale your dispatch and operational support during Peak, Prime Week, route expansion, staffing shortages, and other high-volume periods.
Dispatch Support
Our experienced dispatch team provides 12/7 operational coverage throughout the delivery day, including monitoring until the last route returns to the station:
- Route monitoring and driver tracking
- Scheduled delivery and route progress monitoring
- Identification of delayed or at-risk routes
- Driver communication and follow-up
- Rescue identification and coordination
- Break monitoring
- Pending route follow-up
- Route completion tracking
- Netradyne monitoring
- Netradyne violation review and dispute support
- Weekly performance scorecard support
- Hourly operational updates
- End-of-day reporting
- Escalation management
Fleet Management Support
Your fleet is the backbone of your delivery operation. A vehicle that is unavailable or has an unresolved safety issue directly impacts performance:
- Pre-DVIC and Post-DVIC monitoring
- Vehicle inspection issue tracking
- Maintenance service order monitoring
- Vehicle availability monitoring
- VEDR monitoring and escalation
- Netradyne camera and scorecard monitoring
- Vehicle-related issue escalation
- Fleet operational coordination
- Follow-up on outstanding vehicle issues
- Hours of Service monitoring
Technology & Unified Model
Hands-on Technology Expertise:
Cortex | Netradyne | Slack | Chime | VEDR | Amazon DSP Systems
We integrate directly into your existing operational environment without adding unnecessary complexity.
One Partner for Daily Operations:
Instead of managing dispatch, driver monitoring, fleet issues, safety events, and operational reporting through multiple resources, NexEdge Solutions brings these functions together under one support model:
Drivers + Routes + Vehicles + Safety + Performance
The NexEdge Advantage
Operational excellence engineered specifically for the fast-paced Amazon DSP network.
Amazon DSP Expertise
Our team understands the operational environment and challenges of running an Amazon DSP.
12/7 Operational Support
Dedicated support throughout your operating week, staying active until the final route returns.
Proactive Monitoring
Identify route, driver, vehicle, and operational issues before they become bigger problems.
Technology Expertise
Hands-on experience with Cortex, Netradyne, Slack, Chime, VEDR, and Amazon systems.
Scalable Support
Increase operational support during growth, Peak, Prime Week, or staffing shortages.
Management Visibility
Regular operational updates, performance reporting, and escalation tracking.
Your team should be focused on growing your DSP, managing your people, and improving profitability — not watching every route or chasing every operational issue.